Terms of Use
Updated: January 31, 2023
The following are the terms and conditions of a legal agreement between you and Weigel Broadcasting Co. and their affiliates, affiliated companies and/or licensees (collectively "Weigel"). BY ACCESSING, BROWSING AND/OR USING THIS WEBSITE (THE "WEBSITE"), YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS OF USE AND TO COMPLY WITH ALL APPLICABLE LAWS AND REGULATIONS. IF YOU DO NOT AGREE TO THESE TERMS OF USE, DO NOT USE THIS WEBSITE. The material provided on this Website is protected by law, including but not limited to the United States Copyright Law and international treaties. This Website is controlled and operated by Weigel from its offices within the State of Illinois, United States of America. Weigel makes no representation that materials in this Website are appropriate or available for use outside of the United States of America, and access to them from territories where their contents are illegal or otherwise regulated is prohibited. Those who choose to access this Website from other locations do so on their own initiative and are responsible for compliance with applicable local laws.
- Incorporation of the Privacy Policy. Certain features available at or through this Website may invite you to provide certain information to Weigel. For example, you may elect to provide us with certain identifying information about you, including but not limited to your name, street address, telephone number, e-mail address, fax number, company name, title, and other personally identifiable information. In addition, Weigel may collect certain non-personally identifiable information about you and about the equipment and communications method that you use to access the Internet and this Website. All of this information is subject to Weigel's Privacy Policy. The Privacy Policy is hereby incorporated into these Terms of Use as if fully set forth herein.
- Restrictions on Use of the Website. The copyright in all material provided on this Website is held by Weigel or by the original creator of such material. Except as otherwise expressly stated herein, none of the material provided on this Website may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including without limitation electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Weigel or the copyright owner. Permission is hereby granted to you to visit, view and retain a single copy of the pages of the Website for your own internal use and/or to send a single copy of one (1) individual page of the Website to a third party for the sole and limited purpose of informing that person about the services offered by Weigel; provided, however, that you will use such copies of the Website in accordance with the terms set forth in these Terms of Use, and you will use your best efforts to ensure that any party to whom you send a page of the Website uses such page in accordance with these Terms of Use. This permission terminates automatically if you breach any of these Terms of Use. Upon termination of this permission, you must immediately destroy any copied or printed materials from this Website. In no event may you duplicate, download, publish, modify or otherwise distribute any material from the Website for any purpose other than those expressly provided for herein without the express written consent of Weigel. You further agree that you will not create, post, display, publish or distribute any hyperlink to any page of the Website other than the Website's home page, unless specifically authorized to do so in writing by Weigel. You agree not to "frame" the content of the Website at any other website for any purpose or in any manner unless specifically authorized in writing to do so by Weigel. Any unauthorized use of any material contained on this Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
- Website Security. You acknowledge and agree that you will not violate, or attempt to violate, the security of the Website. Accordingly, you agree that you will not (i) access any data or materials located on the Website which, by their nature, are not reasonably intended for your use or access, (ii) log into any server or user account associated with the Website which you are not authorized to access, (iii) transmit or relay through the Website or any associated server any spam or other broadly disseminated unsolicited e-mail, or use the Website or any associated server to "spoof" or otherwise disguise or conceal the identity of the party originating any e-mail, (iv) use the Website for any fraudulent or illegal purpose, (v) use the Website or any associated server to e-mail, upload or otherwise transmit any image, material or information which is unlawful, defamatory, tortious, libelous, harrassing, sexually explicit, obscene, or otherwise objectionable to any racial, ethnic or other group, (vi) probe, scan or test the Website or any associated server, or attempt to probe, scan or test the Website or any associated server, to assess its security features and procedures or to analyze security or authentication measures without proper authorization, or (vii) interfere with, or attempt to interfere with, any third party's use of the Website or any associated server, including without limitation any introduction of a virus or other computer program routine or engine that is intended to damage, destroy, disrupt or otherwise impair the Website or any associated server or network, and any effort to crash or disrupt the Website or any associated server or network by means of a volume of service requests in excess of the capacity of the Website or any associated server or network. Violation of a computer system or network security may result in civil or criminal liability. Weigel reserves the right to investigate occurrences which may involve such violations, and to report such violations to appropriate law enforcement authorities.
- Restriction on Spidering. Weigel strictly prohibits the use of any tools, programs, robotic algorithms or products to automatically download or "spider" the Website or any of the pages of the Website. Any such use constitutes an infringement upon the intellectual property rights of Weigel and its licensors. Accordingly, you acknowledge and agree that you shall not engage in any such conduct.
- . Submissions. Any messages, notes, suggestions, photographs, video clips or other material which you may submit to Weigel through or in connection with the Website ("Submissions"), including through your use of any online forum or bulletin board available on the Website, will become the exclusive property of Weigel. Accordingly, you acknowledge and agree that Weigel shall have the right to a) publish any name and/or location included in the Submissions, and b) edit and/or publish any Submissions for any purpose, including without limitation promotional and advertising purposes, in accordance with the terms of the Privacy Policy, without compensation to you of any kind. You expressly release Weigel and its successors and assigns, and their respective shareholders, directors, officers, members, managers, partners, employees, licensees, agents and representatives, from all claims which you have or may hereafter acquire in connection with the Submissions, including without limitation any such claims for copyright infringement, invasion of privacy or rights of publicity, defamation or any other cause of action arising out of the production, editing, promotion, distribution, broadcast or exhibition of the Submissions. In addition, you agree that (i) you will not transmit any Submission to Weigel which infringes upon the rights of any third party, (ii) any Submission that you transmit to Weigel shall be not in violation of any third party's rights, offered in good faith, and not confidential, and (iii) to the extent that any Submission which you transmit to Weigel shall include any copyrightable material, you represent and warrant that you are the owner of such copyrightable material or have the right to grant Weigel a license to use such copyrightable material, and you hereby grant to Weigel a perpetual, irrevocable, royalty-free and worldwide license to use, reproduce, modify, publish, edit, translate, distribute, perform, display and create derivative works of such Submission in any media or medium, and in any form, format or forum now known or hereafter developed. Weigel shall have the right to sublicense such rights through multiple tiers of sublicenses. You may not post or transmit content (even if made in a joking, sarcastic or unintended manner) that, at Weigel’s sole discretion, damages Weigel’s reputation; is offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual; intimidates harasses or advocates harassment of another person; involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing or “spamming”; or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous.
- Disclaimer of Submission Content. You agree and understand that by using the Website, you will be exposed to messages, notes, suggestions, photographs, video clips, advertising or other material which other parties may submit to Weigel through or in connection with the Website (“Submission Content”), and that Weigel is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Submission Content. You further understand and acknowledge that you may be exposed to Submission Content that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against Weigel related to Submission Content and other content on the Website.
- Copyrights and Trademarks. All content, materials, images and other copyrightable material on the Website, including without limitation text, graphics, button icons, audioclips and software, are the property of Weigel, its sponsors or business affiliates, and their respective licensors, and are subject to U.S. and international copyright laws. Except to the extent expressly permitted under applicable copyright law, no copying or exploitation of the material from the Website is permitted without the express written permission of Weigel. You acknowledge that you do not acquire any ownership rights in any of such copyrightable material by virtue of having downloaded such material from the Website. All copyrights not expressly granted hereunder are expressly reserved to Weigel. All trademarks, service marks, logos and trade names used on this Website are proprietary to Weigel or other respective owners that have granted Weigel a right and license for such use, and are protected by U.S. and international trademark laws. In countries where any of the trademarks, service marks, logos and trade names used on this Website are not registered, Weigel claims other rights associated with unregistered trademarks, service marks, logos and trade names. No user of this Website is granted any rights to such trademarks, service marks, logos or trade names.
- CERTAIN DISCLAIMERS. ACCESS TO THE WEBSITE, AND ALL MATERIAL, CONTENT AND SERVICES PROVIDED AT THE WEBSITE, ARE PROVIDED ON AN "AS IS" BASIS. ACCORDINGLY, WEIGEL HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE WEBSITE AND THE MATERIALS, CONTENT AND SERVICES PROVIDED AT THE WEBSITE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF TITLE OR OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, OR NONINFRINGEMENT, EXCLUSIVE OF ANY SUCH WARRANTIES WHICH ARE IMPLIED BY LAW AND ARE INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION. WEIGEL DOES NOT WARRANT THAT ANY MATERIAL OR INFORMATION PRESENTED AT THE WEBSITE WILL BE ENTIRELY ACCURATE OR RELIABLE, OR THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WEIGEL DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE WEBSITE OR RESULTS WHICH MAY BE OBTAINED FROM SUCH USE. YOU SHOULD VERIFY ANY INFORMATION OBTAINED FROM THE WEBSITE BEFORE ACTING UPON IT. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN WHOLE OR IN PART. IN ADDITION, WHILE WEIGEL ENDEAVORS TO PROTECT THIS WEBSITE FROM INFILTRATION BY COMPUTER VIRUSES, WORMS, TROJAN HORSES OR OTHER SIMILAR DESTRUCTIVE CODE PRODUCED BY THIRD PARTIES, WEIGEL CAN NOT PROVIDE ANY ASSURANCE THAT THE WEBSITE WILL REMAIN FREE OF INFECTION FROM ANY SUCH DESTRUCTIVE CODE. ACCORDINGLY, ALL USERS OF THIS WEBSITE ARE RESPONSIBLE FOR IMPLEMENTING ADEQUATE PROTECTIONS FOR THEIR OWN COMPUTER SYSTEMS, INCLUDING APPROPRIATE FIRE WALLS, ANTIVIRUS SOFTWARE, AND DATA RECOVERY PROCEDURES. ALL USERS OF THIS WEBSITE EXPRESSLY ACKNOWLEDGE THAT THEY SHALL HOLD WEIGEL HARMLESS FROM ANY LOSS, COST, DAMAGE, LIABILITY OR EXPRESS WHICH ANY OF SUCH USERS MAY SUFFER OR INCUR AS A RESULT OF THE PRESENCE OF ANY SUCH DESTRUCTIVE CODE AT THIS WEBSITE.
- ENDORSEMENT DISCLAIMER. THIS WEBSITE MAY CONTAIN LINKS TO OTHER WEBSITES WHICH ARE NEITHER RELATED TO NOR MAINTAINED BY WEIGEL. THESE LINKS ARE PROVIDED AS A SERVICE TO THE USERS OF THIS WEBSITE, AND SHOULD NOT BE CONSTRUED AS WEIGEL'S SPONSORSHIP OR ENDORSEMENT OF ANY SUCH LINKED WEBSITE. WEIGEL DOES NOT MONITOR THE CONTENT OF ANY SUCH WEBSITE AND IS NOT RESPONSIBLE FOR THE CONTENT OF SUCH WEBSITES. ACCORDINGLY, USERS OF THIS WEBSITE USE SUCH LINKS AT THEIR OWN RISK.
- LIMITATION OF LIABILITY. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK. UNDER NO CIRCUMSTANCES, INCLUDING WITHOUT LIMITATION THE NEGLIGENCE OF ANY PARTY, SHALL WEIGEL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES BASED UPON OR RESULTING FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OPINIONS PROVIDED ON THIS WEBSITE, OR THE USE, OR THE INABILITY TO USE, THIS WEBSITE, EVEN IF WEIGEL OR AN AUTHORIZED REPRESENTATIVE OF WEIGEL SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WEIGEL IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THIS WEBSITE. IF YOU ARE DISSATISFIED WITH THIS WEBSITE OR WITH THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THESE TERMS OF USE, IN NO EVENT SHALL WEIGEL'S TOTAL LIABILITY TO YOU FOR ANY DAMAGES, LOSSES, CLAIMS AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT, NEGLIGENCE OR OTHERWISE, EXCEED ONE HUNDRED DOLLARS ($100.00). SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
- Indemnification. You agree to indemnify and hold Weigel, its affiliates, and their respective employees, contractors, officers, directors, and agents (the "Indemnified Parties") harmless from and against any loss, cost, damage, liability or expense which any of them may suffer or incur as a result of your use of this Website in violation of these Terms of Use, or your infringement of any intellectual property right of any third party. You also agree to indemnify and hold the Indemnified Parties harmless to the fullest extent allowed by law regarding all matters otherwise related to your use of the Website.
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Procedure for Making Claims of Copyright Infringement. If you believe that you have a claim of copyright infringement based upon any material accessible on or through this Website, notice of such claim should be submitted in writing to Weigel's designated copyright agent as follows:
- Miscellaneous Provisions. Weigel reserves the right to change these Terms of Use at any time without notice. These Terms of Use shall be governed by and construed in accordance with the laws of the State of Illinois, without giving effect to any principles of conflicts of law. If any provision hereof shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use, and shall not affect the validity and enforceability of any remaining provisions hereof. The rights to use this Website granted to you hereunder are personal to you and are not subject to transfer or assignment. Any claim relating to this Website or its use shall be subject to the exclusive jurisdiction of the federal and state courts located in Illinois, and by your use of this Website you submit yourself to the personal jurisdiction of such courts.
Privacy Policy
Updated: December 31, 2022
Weigel Broadcasting Co. and its affiliates (collectively, “Weigel”, “we”, “our”, or “us”) take your electronic privacy seriously. This privacy policy applies to visitors and users (individually, “you”) and describes our practices regarding personal information collected to operate our websites, systems, applications, and other services that include an authorized link or reference to this privacy policy (collectively, the “Services”). Your use of our Services is also subject to the Weigel Terms of Use.
Questions regarding this statement or our practices should be directed to the WeigelBroadcasting.com Privacy Coordinator by email at feedback-wciu@wciu.com. You may also send inquiries by mail to:
Privacy Coordinator
Weigel Broadcasting Co.
26 North Halsted
Chicago, IL 60661
You may also call our toll free number: 1-833-367-6388
We reserve the right to change our policy from time to time as we deem appropriate in our sole discretion. We encourage you to review this privacy policy on a regular basis for any changes, as indicated by the “Updated” date above.
KINDS OF INFORMATION WE COLLECT
We may collect the following categories of personal information about you, including currently and in the preceding 12 months:
- Identity information, which includes name or other similar identifiers;
- Contact information, which includes address, email address, and telephone number;
- Profile information, which includes your username, password, zip code, gender, age, and MVPD provider;
- Commercial information, including products or services purchased;
- Financial information, including payment card information for purchases;
- Precise geolocation information, including through our app in order to identify your designated market area in order to display you the correct content;
- Marketing and communications information, which includes your preferences in receiving marketing emails; and
- Internet or other electronic network activity information, which includes internet protocol (IP) address, device and browser information, and webpage and app interactions.
Without this information, we are not able to provide you with all requested Services.
HOW WE COLLECT YOUR INFORMATION
We collect your personal information either directly or automatically when you:
- create an account with us;
- sign up for our newsletters;
- respond to surveys and registration forms;
- enter contests or sweepstakes;
- submit auditions, feedback, or other content to us;
- contact us on behalf of your employer;
- use our Services, including browsing our website; and
- give us feedback or communicate with us.
When you visit our site, you may be directed to other sites outside our service. For example, if you click on a banner advertisement, you will leave our site. This includes links to sites operated by advertisers, sponsors and partners that may use our logo as part of an agreement with us. These other sites may send their own cookies to users, collect data, or solicit personal information. These other sites are not subject to our privacy policy and we are not responsible for the privacy policies for these other sites, nor for the use of any information that these sites may collect.
HOW WE USE YOUR INFORMATION
We use these categories of personal information to provide our Services and for the other purposes outlined below. Specifically, we may use your information to:
- manage our relationship with you, including providing you with the information, products, and services you requested from us and notifying you about contests and sweepstakes you enter;
- send you promotional materials, advertisements, or information about the Weigel network and this website;
- improve our website and Services, including customizing the articles and information you see, troubleshooting, data analytics, and statistical purposes;
- review any submissions you make to us, such as audition content;
- keep our Services safe and secure;
- comply with applicable laws and regulations; and
- protect or exercise our legal rights against legal claims.
HOW WE DISCLOSE YOUR INFORMATION
We may disclose these categories of personal information, including currently and in the preceding 12 months, to the following third parties and for the following business purposes:
- Third-party vendors and service providers: We may disclose information to parties that provide services to us for a variety of business purposes, including to facilitate the provision of the Services to you or for advertising purposes.
- Publicly available information: This includes information that you have voluntarily shared with the public that can be seen by anyone, including those who do not an account. This may include your name, social media links, website, and information or content you share through interactive features on the Services or when you post in public areas of our Services.
- Other parties in connection with transactions: We may disclose your information to a third party as part of an actual or planned merger or transfer, acquisition or sale, or in the event of bankruptcy.
- Other parties when required by law or as necessary to protect our Services: There may be instances when we disclose your information to other parties, including to comply with the law or respond to compulsory legal process (such as a search warrant or other court order); to verify or enforce compliance with the policies governing our Services; and to protect our rights, property, or safety.
- Disclosures with your consent: For example, if you win one of our contests or sweepstakes, we will not publish your name, hometown, or other personally identifiable information on the Site unless you give us your permission.
We may use and disclose sensitive personal information for a subset of these purposes. For example, we may use sensitive personal information to provide you products or services you have requested.
We do not sell your personal information for money. However, some of our websites and online Services may use standard analytics and advertising tools that enable our analytics and marketing partners to collect Internet or other electronic network activity information, including to serve you advertisements that are relevant to you based on your activity across our services and other sites (“targeted advertising”), both over the past 12 months and currently. However, our practices may vary for different jurisdictions and by Service.
On relevant online Services, Weigel offers choices to opt-out of sharing for targeted advertising that can be accessed via the Service, such as through the footer of relevant websites, as described further below. Weigel honors these choices for residents of jurisdictions in which consumers have a right to opt-out of sale or sharing. We do not knowingly sell or share the personal information of consumers under 16 without consent.
YOUR CHOICES
- Opt-Out of Promotional Email: To opt out of future promotional email messages from us, you can opt-out based on the instructions provided in the promotional message that was sent to you, or send an opt-out request to us at feedback-wciu@wciu.com.
- Opt-Out of Cookies: As noted above, some of our websites and other online Services may use standard analytics and advertising tools to serve you targeted advertising. In addition, we may use cookies and similar technologies to recognize repeat users, obtain analytics, and otherwise gather information about your activities on WeigelBroadcasting.com to improve our Services. You have a number of choices with respect to these technologies:
- State Opt-Out Rights. Where applicable, Weigel offers choices to opt-out of sharing for targeted advertising that can be accessed via the footer of relevant websites or otherwise via the Services. Weigel honors these choices for residents of jurisdictions in which consumers have a right to opt-out of sale or sharing.
- Depending on the Service, Weigel may work the vendors below, which each provide additional choices via their privacy policies:
- You may be able to opt-out of the delivery of targeted advertising from participating companies via the Network Advertising Initiative and Digital Advertising Alliance. Please note that, if you choose to exercise these opt-outs, you may continue to receive ads that are less relevant to your interests/browsing behavior.
Some of these opt-out mechanisms must be exercised on each device and browser that you wish to have opted out.
- Do Not Track Signals: Some mobile and web browsers transmit "do-not-track" signals. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.
SUBPOENAS AND LAW ENFORCEMENT AGENCIES
We reserve the right to cooperate with government and law enforcement agencies engaged in investigations of activities that are, or are believed to be, illegal. Further, we may share your Personally Identifiable Information with such agencies if we believe that a crime or any act that endangers the health and safety of others may have been or may be committed. We may also share your Personally Identifiable Information in response to an appropriate subpoena.
COMMUNITY AND PUBLIC AREAS
Information posted to message boards or chat areas is available to the general public. Please use caution when posting any such information. Users under the age of 18 should be particularly careful not to provide any personal information while using chat rooms or message boards. We reserve the right to, but are not obligated to, refuse or delete any content that in our sole discretion is considered inappropriate. Please see our Terms of Use for additional information.
DATA RETENTION AND SECURITY OF PRIVATE INFORMATION
We keep your personal information for as long as needed or permitted for the purpose(s) described in this policy and consistent with applicable law. In addition, we might keep the information for longer based on criteria such as any legal requirements to retain your personal information in light of compliance obligations or the duration of your use of our website and receipt of our services.
We maintain reasonable security measures to safeguard information from loss, theft interference, misuse, unauthorized access, disclosure, alteration, or destruction. We also maintain reasonable procedures to help ensure that such data is reliable for its intended use and is accurate, complete, and current. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure, accurate, complete, or current. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
JURISDICTION-SPECIFIC PRIVACY RIGHTS
Depending on where you live, you may have certain rights, including:
- Access to your personal information in a portable format, or other information about our data processing practices.
- Deletion of the personal information we have collected from you.
- Correction of the personal information we have collected about you.
- Opt-out of the sharing of your personal information for targeted advertising, as described in the “Your Choices” section above.
These rights are not absolute and are subject to limitations, such as when we are retaining personal information to comply with our legal obligations. You will not be discriminated against as a result of your choice to exercise these rights, although some account and personalization functionality may be lost when you exercise certain rights. We do not process sensitive personal information for purposes for which you have a right to limit under the California Consumer Privacy Act, and we do not knowingly share personal information with third parties for their direct marketing purposes without your consent.
You or your authorized agent may exercise your access, deletion, and correction rights by using one of the following options:
- By Completing the form below:
- By sending inquiries by mail to:
Privacy Coordinator
Weigel Broadcasting Co.
26 North Halsted
Chicago, IL 60661
- By calling our toll free number: 1-833-367-6388
We may ask you to provide information that will enable us to verify your identity in order to comply with your request. We will attempt to do so based on your account information (where applicable) and the information you provide when submitting the request. However, there may be instances where we will require additional information from you in order to verify your identity.
You may designate an authorized agent to make a request on your behalf. We may request that you provide your authorized agent with signed, written permission demonstrating that they have been authorized by you to act on your behalf.
If you live in a jurisdiction where you have the right to appeal any denials of your requests, you may file your appeal using the above mechanisms.